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Introduction
At LiquidQube, we are committed to ensuring that our products, services, and platforms are accessible to all individuals, including those with disabilities. This Accessibility Policy outlines our dedication to removing barriers, promoting inclusivity, and providing equitable access to our technology and services for everyone, regardless of their abilities.
Scope
This policy applies to:
All LiquidQube products, services, and platforms, including websites, software, and applications.
Employees, contractors, partners, and third-party providers involved in the design, development, and delivery of our offerings.
Our Commitments
Inclusive Design:
Incorporate accessibility standards, such as the Web Content Accessibility Guidelines (WCAG), into the design and development of all digital products and services.
Ensure our platforms are compatible with assistive technologies, such as screen readers, voice recognition software, and keyboard navigation.
Continuous Improvement:
Regularly assess and update our products, services, and platforms to address evolving accessibility needs and standards.
Actively seek feedback from users, including those with disabilities, to improve accessibility.
Accessible Communication:
Provide information and content in formats that are accessible to all users, including alternative text for images, closed captions for videos, and structured content for easy navigation.
Ensure customer support channels are accessible and responsive to diverse needs.
Workplace Accessibility:
Promote an inclusive work environment by providing reasonable accommodations and accessible tools for employees with disabilities.
Foster awareness and understanding of accessibility among all employees and contractors.
Responsibilities
Leadership: Ensure that accessibility is prioritised in all aspects of our operations and product development.
Allocate resources to support accessibility initiatives and compliance efforts.
Employees and Contractors: Adhere to accessibility standards and best practices in their roles.
Participate in accessibility training to understand and implement inclusive solutions.
Third-Party Providers: Ensure that all third-party tools, integrations, and services used by LiquidQube meet established accessibility standards.
Collaborate with LiquidQube to address and resolve accessibility issues.
Implementation
Compliance with Standards: Align our products and services with recognised accessibility standards, such as WCAG 2.1, ADA (Americans with Disabilities Act), and equivalent global regulations.
Testing and Auditing: Conduct regular accessibility testing of our platforms and services.
Engage third-party experts to perform accessibility audits and provide recommendations for improvement.
Training and Awareness: Provide ongoing accessibility training to employees, contractors, and partners.
Promote a culture of inclusivity by raising awareness of accessibility issues and solutions.
Feedback and Reporting
We encourage users to share their feedback or report any accessibility issues they encounter. Feedback can be sent to: compliance@liquidqubegroup.com
All feedback will be reviewed promptly, and appropriate actions will be taken to address reported issues.
Policy Review
This Accessibility Policy will be reviewed annually or as required to ensure alignment with evolving accessibility standards, technologies, and user needs. Updates will be communicated to all relevant stakeholders.
Contact Information
For any questions or concerns regarding this policy, please contact the Compliance Department at compliance@liquidqubegroup.com.
